Privacy Policy

Easy Electric

Effective Date: March 11, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING

DATA

Easy Electric (“we,” “us,” or “our”) does not share customer opt-in information, including phone numbers and consent records, with affiliates or third parties for marketing, promotional, or unrelated purposes. All text messaging originator opt-in data is kept strictly confidential except as necessary to deliver the messaging services you requested.

1. Information We Collect

We collect the following types of information:

Personal Information:

Name, email address, phone number, and physical address
• Payment information when you make a purchase, pay an invoice, or request an estimate
• Opt-in records and timestamps for communication channels such as SMS and email

Non-Personal Information:

IP address, browser type, device information
• Website usage patterns, analytics, and referral data
• Cookies and similar technologies used to improve website functionality

Customer Communication:

Records of inquiries, estimate requests, and service requests
• Appointment details, service preferences, and scheduling history
• Service history, feedback, and related communications

2. How We Use Your Information

We use collected data for:

Providing and improving our electrical services and customer support
• Processing transactions and payments
• Communicating with you about estimates, appointments, service updates, and promotions where permitted
• Enhancing website functionality and user experience
• Ensuring security, fraud prevention, and recordkeeping
• Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, estimate follow-ups, customer support messages, and important service updates.

Opt-In & Consent:

You will only receive messages if you have explicitly opted in
• We maintain timestamped records of opt-in actions where required
• We comply with the Telephone Consumer Protection Act (TCPA) and other applicable laws

Opt-Out Instructions:

You can cancel SMS notifications at any time by replying “STOP”
• You will receive a final confirmation message, and no further messages will be sent unless you opt in again
• We process opt-out requests promptly

Message Frequency & Content:

Message frequency varies based on your interactions with our business and service schedule
• Messages are related to the services, appointments, or updates you requested
• We do not send promotional text messages without the appropriate consent

Help & Support:

Reply “HELP” for assistance or contact us at [email protected]
• Customer support is available during regular business hours

Carrier Information:

Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers may include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors and service providers that support customer service, scheduling, payment processing, or text message delivery. All other use-case categories exclude text messaging originator opt-in data and consent; that information will not be shared with third parties except as needed to provide the text message services you requested.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers:

Third-party vendors who assist in our operations, such as payment processors, scheduling platforms, website providers, and communication tools
• SMS aggregators and service providers solely for the purpose of delivering messages you have consented to receive
• Service providers are expected to maintain reasonable confidentiality and security measures

Legal Compliance:

When required by law, legal process, or to protect our rights and property
• In response to valid law enforcement requests, subpoenas, or court orders

Business Transfers:

In connection with a merger, acquisition, financing, or sale of assets
• In those cases, your information remains subject to this policy or a substantially similar replacement policy

All the above categories exclude text messaging originator opt-in data and consent, which will not be shared with third parties except aggregators and providers supporting our text message services.

5. Data Security

We implement and maintain reasonable security measures to protect your personal information:

Encryption of sensitive data in transit where appropriate
• Secure access controls and authentication measures
• Routine system updates and security reviews
• Employee awareness of privacy and data protection responsibilities
• Incident response and breach notification procedures where required by law
• Reasonable backup and recovery practices

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially reasonable safeguards, but we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Analyze site traffic and user behavior
• Remember your preferences
• Improve website functionality and user experience
• Measure the effectiveness of our marketing and service pages

You may control cookies through your browser settings. Disabling cookies may limit certain website features.

7. Your Rights & Choices

You may have the right to:

Access, update, or request deletion of your personal information
• Opt out of marketing emails by clicking “unsubscribe”
• Opt out of SMS messages by replying “STOP”
• Ask how we process your information
• Withdraw consent for future communications where applicable
• Submit a complaint to the appropriate authority if you believe your rights were violated

To exercise these rights, contact us using the information in Section 10.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This Privacy Policy applies only to information collected by Easy Electric through our website and service interactions.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date shown at the top of the page. For material changes, we may provide additional notice where appropriate.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at: